FAQ

📘 Frequently Asked Questions (FAQ)

Welcome to the FAQ page of Mosen Traffic Signs Company. Below you’ll find answers to the most commonly asked questions about our custom traffic signs, reflective sheeting, sign posts, and accessories. If you don’t see your question here, feel free to contact us.

❓1. What types of traffic signs do you manufacture?

We manufacture a full range of metal traffic signs including:

  • Regulatory signs (e.g., STOP, YIELD, SPEED LIMIT)
  • Warning signs (e.g., Road Work Ahead, Children Crossing)
  • Guide signs (e.g., Street Name Signs, Exit Signs)
  • Custom parking signs
  • Directional and private property signs

All signs can be customized with reflective sheeting, size, color, and text according to your needs.

❓2. Can I customize the design of my traffic signs?

Yes! As a custom traffic sign manufacturer, we offer full customization options including:

  • Custom text, fonts, and arrows
  • Logos or branding elements
  • Sign shapes and sizes
  • Reflective sheeting grade (Engineering, HIP, Diamond)
  • Mounting hole positions

Learn more on our How to Customize page.

❓3. What materials are your signs made of?

Our signs are typically made of:

  • Aluminum (most popular, rust-proof, lightweight)
  • Galvanized steel (for heavy-duty applications)
  • Reflective sheeting from brands like 3M™, ORAFOL™, and DM™

We also provide various thickness options (e.g., 1.0mm, 1.5mm, 2.0mm, 3.0mm) depending on your requirements.

❓4. Do your signs comply with international road standards?

Yes. Our signs comply with international standards such as:

  • MUTCD (USA)
  • EN 12899 (Europe)
  • AS/NZS (Australia/New Zealand)

We also provide custom sign solutions for private and municipal projects worldwide.

❓5. What is reflective sheeting and which type should I choose?

Reflective sheeting enhances nighttime visibility. We offer:

  • Engineering Grade (Entry-level, for indoor or parking)
  • High Intensity Prismatic (HIP) (Mid-level, for roads and construction areas)
  • Diamond Grade (Highest reflectivity, for highways and critical areas)

We can recommend the best option based on your project.

❓6. What mounting hardware and accessories do you provide?

We offer:

  • U-channel posts, square posts, round poles
  • Mounting brackets, sign clamps, base plates
  • Bolts, nuts, washers, anti-theft accessories
  • Post caps and cross braces

We also provide complete mounting kits for easy installation.

❓7. Can I order samples before bulk production?

Absolutely. We offer free standard samples of materials or reflective sheeting upon request. For fully customized signs, a small sample charge may apply (refundable with bulk order).

❓8. What is your minimum order quantity (MOQ)?

Our MOQ depends on the product type:

  • For standard signs: as low as 10 pcs
  • For custom signs: typically 50 pcs per design
  • For reflective sheeting rolls: 1 roll
  • For hardware: contact us for volume pricing

❓9. What is your lead time?

Typical production time:

  • Sample: 3–5 working days
  • Bulk orders: 10–15 working days
  • Urgent orders: Rush service available upon request

Shipping time depends on location and method (air, sea, express).

❓10. Do you offer international shipping?

Yes, we ship globally. Options include:

  • Sea freight (cost-effective for bulk)
  • Air freight (faster delivery)
  • Express shipping (DHL, FedEx, UPS)

We handle all export documentation and support DDP (Delivered Duty Paid) service if needed.

❓11. Can you support OEM or branding with our logo?

Yes! We offer full OEM/ODM services, including:

  • Custom labels or logos on signs
  • Branding on packaging
  • Private label reflective sheeting or accessories

❓12. How can I get a quote?

Simply send us:

  • The product type and size
  • Custom requirements (design, quantity, material, reflectivity)
  • Delivery address and deadline

📩 Email us at senka@greatmosen.com
We’ll reply within 24 hours.